Friday, February 24, 2012

Fast food chicken shop & hygiene food handling practices laws?

i use my local chicken shop (i'll call shop A) regularly since moving to a new area. prior to this i had used my local chicken shop (i'll call shop B) near where i used to live and i was happy with service, hygiene, quality %26amp; value. SHOP B used to tongues to handle the buns (bread) but SHOP A doesn't. Nothing was prepared for sale in SHOP B using bare hands if you get what i'm saying (well apart from when they were frying chicken which was done by someone seperately). i've made a fuss and i request that they do not use their hands to handle my food but there is this one employee who by all attempts seems adamant on carrying on with what i consider un-hygienic food handling.

is it within the law for chicken shop employee to handle buns/bread using their hands or are they required to use tongues. the employees in SHOP A handle money, handle cleaning cloths, and then immediately after will prepare a burger using their hands. i've even seen "the adamant employee" waltz accross the front of the kitchen with a bun in his hand to throw am empty bun bag in the bin then walk back with the bun and started preparing it to be served.



apart from not using SHOP A because i only really have confrontations with one employee and this is the nearest shop to me, what can i do. because this fool thinks what he's doing is some kind of service to the community and often wants to justify his actions or give ultimatums (be served or dont be served attitude, when i ask for the buns to be changed).

Fast food chicken shop %26amp; hygiene food handling practices laws?
You have 3 options.

Don't go there.

Ask to speak to the Manager, or

Phone the Environmental Health Department.
phone your local council and speak to environmental health, tell them what you have seen, and that in particular they are messing with the likes of rubbish and then handling food, they should either be washing their hands pr wearing gloves, using tongues to handle the food Fast food chicken shop %26amp; hygiene food handling practices laws?
Although I understand where you are coming from, it can be usual for an establishment to depend on handwashing to be a sanitary defense against bacteria, etc. A restaurant may not even have gloves available since it is thought that a food preparer would depend too much on gloves and not wash their hands as often as they should. It is not unreasonable for you to ask your server to wash their hands right before they handle your food since they are doing it barehanded, but be prepared for them to be offended.


Pardon me for being picky, but I feel sure you mean 'tongs' and not tongues. (Which incidentally was spelt perfectly. Not many have that talent) The point of this is about cross contamination. I can see where you are coming from. Cooked food should never be handled after touching raw meat or poultry, unless hands are washed thoroughly in anti bacterial cleanser. Hands, surfaces and chopping boards should always be washed in between handling. If you are concerned about cross contamination, then you could speak to your local authority environmental health organisation.
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